By Sheila Madsen [June 2022, updated from November 2014]
Tara Persson, an executive leadership coach with 20 years of experience, has this to say: “When it comes to Mazatlan4Sale, trust is everything. This a personal core value for Kristen and Lionne and a core business value. It can be seen within their team and with the clients they serve, from hiring new employees who are a good cultural fit to the vetted vacationers that stay in the rental homes they manage.”
While you are away from your Mazatlan winter home you most likely have been keeping a to-do list for when you return. Call Mega Cable/TelMex, go to the CFE office, arrange for a cleaning crew to do a deep clean, turn fridge on, change sheets, clean plunge pool, fill the tanaka, hook up gas and hope like hell the washing machine, tv, dishwasher, mini-split and microwave are all working. Perhaps you’ve even taken time to write all these requests in Spanish, in hopes of speedier service.
For most snowbirds it takes a week check off the to-do list items, plus the usual trips to Soriana, Sam’s Club and Home Depot. Imagine arriving at your winter home with all this completed (yes, your phone and internet are working!) and all you have to do is buy groceries because your fridge is already stocked with icy cold beer and a bottle of your favourite sauvignon blanc.
Kristen and her husband Lionne (pronounced Lion, his mum went to Berkley, enough said) Decker and their team of 20 Mazatlan4Rent, provide this white glove property management service. The team all have different skills and most are bilingual. They will oversee and ensure: your bills are paid, the maid/housekeeping service is supervised, repairs and maintenance are checked, your pool is 100%, as well as your garden -plants are alive and well! You will receive monthly statements, and you can pay via VISA, or through your Canadian or US bank. Your condo/apartment/house is checked in detail every week; sometimes more often depending on the weather. Kristen assures me that nothing is too small or too big to manage; from a one-bedroom apartment to a 22-bedroom mansion. When you know your return date that’s when Kristen organizes the internet, CFE, and completes those annoying household tasks that will make your return seem as if you never left.
Kristen and Lionne had a similar business in Vancouver, Washington for 13 years. They are no strangers to property management; at one point they owned and managed 50 properties. Call it smarts, call it luck, call it what you will, but a financial angel was watching over them because they decided to sell all the properties in 2007, before the stock market crash. After years of hard work they were rewarded with a decent profit.
Meanwhile back in Mazatlan, Kristen’s mum, Karen Sloan, had moved full-time into her El Cid house she had bought years ago as an investment. Kristen and Lionne now jobless in Washington, decided to take their two boys out of school and spend a month in Mazatlan. The boys adored the local Mexican school, made friends quickly, and the entire family had a wonderful experience. Because buying houses is in the Decker blood, Kristen and Lionne bought a house across the fairway from their mum. Their month was up and the family had return to Washington. The boys, inspired by their Mexican school experience asked if they could be sent to a private Spanish emersion school. They enrolled, they conquered and it really got the Deckers thinking “do we return to Mazatlan full-time, do we make the move now? We are only 32 years old, we are ripe and ready for a change.” In 2008 they held a massive garage sale and packed only what would fit in their Jeep Cherokee.
Once the boys were back at school the Deckers incorporated Mazatlan4Rent in Vancouver, BC in 2009 and set about to hire their staff of accountants, bookkeepers, handymen – really employ all the skill sets necessary to maintain multiple properties for long periods of time. If you are interested in the Mazatlan4Rent peace-of-mind services Kristen will visit your property and give you a quote depending on how long you need her services for. A $500 U.S. deposit is required for out-of-pocket expenses. I think you’ll be surprised by how reasonable the fee is, and delighted by the level of detail and professionalism.
Because of their expertise combined with a long list of reliable suppliers, Mazatlan4Sale now has a full construction team in place. If you need a kitchen or bathroom remodeled, no problem. Currently, Lionne is supervising building a house from scratch. Perhaps you are thinking of selling, then Kristen and Lionne will help you with staging – they even have a “closing team”. If you have ever sold a property in Mazatlan you’ll know about capital gains and how important it is to have an expert by your side to avoid mistakes and comply with the complicated Mexican laws. The flip side of the exit coin is “how do I buy a property in Mazatlan?” Mazatlan4Sale team has all those answers and can walk you through the process.
Here’s a quote from a happy client: “A great company with real professionals. Kristen and her husband Lionne were the very best real estate agents I’ve ever worked with. Bernardo an employee was also very professional and someone I had a lot of confidence in. All were very active but Kristen handled all the showings of my condo and she did such a great job, keeping me apprised of each showing. Whether you are buying or selling here, Mazatlan4Sale is an excellent choice.”
Kristen [always smiling, bubbling away] says, “we treat every property the way we would look after our own house. We are in constant communication with our owners. We are 24/7. Our entire business is word-of-mouth. Our only goal is that you walk through your door and you are happy, relaxed and your winter start is stress-free” Then she adds “we are amazing problem solvers!”
See – there’s no to-do-list!
[Mazatlan4Sale details: e mail: firstname.lastname@example.org. Mazatlan office: + 52 669 913 6408; calling from US or Canada: + 1 360 326 8769. Mazatlan4Rent has another department – vacation rentals. They offer rentals from Cerritos to Centro, inquire about minimum stays. Visit the website, www.mazatlan4sale.com]