Emergency phone numbers

118 4256 for all general emergencies – cell or landline known as CAPTA.  [If you speak Spanish, call 986 8126, or 911 – the team has tried the 911 number on various days at various times, often the call is not answered!]  The CAPTA line, 118 4256 is answered in English from 9 a.m. to 5 p.m. and in Spanish after hour.

Canadian Consulate: Wendy Hardouin, Consular Agent, La Marina Business and Life Commercial Center Blvd. Marina Mazatlán 2302, Office 41, Marina Mazatlán 82103 Mazatlán, Sinaloa Tel: Hours of Operation: Monday – Friday: 9:30 am – 12:30 pm. As of June 15, 2023 you can phone the consulate directly at: + 52 55 5724 9798. An appointment can be made at:

All calls are answered through Mexico City +52 55 5724 9798. And you never reach a human operator. You are asked to leave your name and number for emergencies. Questions are not considered emergencies. However, Wendy Hardouin states ” the voice mails are checked constantly to make sure any urgent calls are handled immediately.” The Mexico City office is open from 9 am. to noon, and from 2:30 pm. to 4 pm. For emergencies, there is the 24/7 SOS number in Ottawa. That is always answered by an agent who can contact someone on-site if that is warranted.   The number is: +1 613 996-8885 ( collect calls accepted). [ as of January 13,2023]


CFE [electricity]: 071
Gas leaks [Gaspasa]: 669 981 0505
Fire department: 669 981 2769 or 669 981 2600
Police (municipal), 669 986 8126 [public security, Civil Protection, fire station]  Police[transit]: 669 983 2816 or 669 982 2997;
Red Cross [emergency]  669 985 1451
Roadside Assistance, 669 986 9162 [car crash, flat tire, dead battery, etc.] Segurichat, [only on WhatsApp – you can connect with all entities such as Public Security, Civil Protection, Fire Station, Red Cross and Federal Police] 669 982 2416
United States Consulate, 916 5889.
On the highway – green angels, ángeles verdes, or  669 982 2416

Left an item in a pulmonia? Try the office: 985 0701, 985 0601 [hq is on Angel flores #1113]; or Luis Ortega’s cell 669 918 2071 [he’s president of the pulmonia union]

Left an item on the green/white bus? Try , 669 982 2287 [ Alianza de Camiones Urbanos de Mazatlán.]

Numbers change, businesses move, hours are fluid, double check on FaceBook pages too.

Be sure to check FB or Google, but just in case you are looking for…

Angela Peralta Theatre: Plazuela Machado, Carnaval #1024, 982 4444, (hit 103 for a bilingual  [maybe!] attendant.) Credit cards are often accepted, but it depends on the employee and the event. Call ahead to double check box office hours, but it should be open Monday to Friday, 9am – 8, and on Saturdays from 9 a.m. – 2 pm.  If there is a performance on a Sunday, the box office should be open for last minutes sales. Tickets for Casa Haas are also sold at this box office. Many events are free, but you do need to obtain your ticket from the Angela Peralta box office. All tickets are non-refundable. The theatre also houses two galleries: upstairs is La Galeria, open 9 a.m. to 6 p.m. $15, and downstairs is the La Galeria Rubio, 9 a.m. to 6 p.m. $15, open most days.

Aquarium: the new aquarium, opened May 2023, Gran Acuario Mar de Cortés,

Art Supply Store: Dibujo Técnico, Calle Aquiles Serdán # 2443, 01 669 981 0882

Asian Market, Toyo, Benito Juárez #2708, open Monday to Saturdays from 9 a.m. to 6 p.m. and Saturdays, 9 a.m. to 4 p.m.

The Blue Church – the new Blue Church, Playa Coromuel #232, in Playa Sur, half a block off Carnaval.[English speaking expression of Iglesia Nacional Presibiteriana “Sion” de Mazatlan]

Bus Routes: please click here

Casa Haas: corner of Mariano Escobedo and Heriberto Frias. Opening hours vary; it hosts chamber music, art exhibitions and other events which are open to the public. All tickets to events are available at the Angela Peralta box office. Even if the event is free, you must get a ticket from the box office.

Chuy’s Organicos Fresh Produce, Chuy Lizarraga grows and delivers fresh organic produce. To get on his mailing list: To read a profile of Chuy.

Clock and watch fixer: Gabriel Alfonso Gamez Zuñiga, on the corner of Rosales and Canizalez. Open Monday to Friday from 10 p.m. to 1:30 p.m. and 4 p.m. to 7 p.m. or call 985 5620 [Spanish only]. He’s open on Saturdays too, but you need to knock on the steel closing as that is his real “working” day. I took my grandfather’s 120 year-old pocket watch to be cleaned, trusted him totally, only $500 pesos. You won’t get a receipt, but don’t worry. A prominent Mexican businessman said “he’s the most honest person in Mazatlan and every Mazatlan family take their watches to him.”

Cultura Offices, on the Alemán, west of Carnaval, opposite Oxxo, open Monday to Friday from 8 a.m. to 2 p.m, and 4 p.m. to 7 p.m.

Deep Extraction Cleaning, Noë Gudiana Villarreal, WhatsAPP 669 134 8864, 669 986 1314,

Doctor on Call, 24/7 and Doctors: English speaking doctor, Dr. Jorge Garcia De La Rosa devotes most his medical practice to making house calls: 669 122. 4705. For all details, click here. ♦ If Doctor Jorge is not available you could try: Another Doctor who speaks English and will make house calls in an emergency is Dra. Montes, her office is at Laboratorios Teresita Sanchez [across from Sam’s club] most days you can’t get an appointment until 5 p.m. as she works at Social Security during the day. Office: 990 2288 cell, 669 994 8168.

Flavor Teller: private tours of wonderful street food in Centro Historico, visit their website or call 669 142 6890 or e mail:

Florist – Floreria Jardin de Rosas, Paseo Lomas #248 [just past Starbucks and the school], free delivery with order of $400, call 914 1754, credit cards accepted. Open Monday to Friday from 8:30 a.m. to 2 p.m. and 4 p.m. to 6 p.m. and on Saturdays from 8:30 a.m. – 2 p.m.

Flower Market: one long block on Aquiles Serdan north of the “Shrimp Ladies”, runs between Serdan and Azueta, open every day 7 a.m.

Fresh Market, Ley,  Isla Tres, open 7 am – 10 pm.

Iglesia Cristiana: Congregacional/Congregational Church/The Blue Church: 5 de Mayo #1714, 985 1607 or e mail:

Igelisa Sagrada Familia: Cisue and Rio de la Plata, Las Gaviotas, 669 913 5287

Iglesia San Carlos Borremeo: Rio Baluarte #4, Palos Prietos, 985 1816

Lab in Centro, Laboratorio de Análisis Clinicos: 5 de Mayo #1809 (between Melchor Ocampo and Géneraro Estrada, open: Monday to Friday from 6:30 a.m. to 7 p.m. and on Saturday from 7 a.m. to noon, call: 985 0060, 985 1970

Liquor Store, Cava del Duero: full selection of wine, spirits, liqueurs, and beer, Av. del Mar #620 (opposite the seal monument, just before the Aquarium),open every day at 9 a.m. [if you speak Spanish call: 669 981 5708 – or you can WhatsApp Oscar -he speaks English, French and Spanish- at 669 148 0621 and he’ll text you back, or translate for his team.]Pro Gourmet, Lola Beltrán #222, open Monday to Friday from 9 a.m. to 5 p.m., and on Saturdays from 9 a.m. to 2 p.m. office number is 118 4172 – if you don’t speak Spanish, ask for Darinka, call 669 145 0037. Will deliver for free within reasonable boundaries, 6 bottles of wine is the minimum order.

Market/ Mercado, or El Mercado Pino Suarez: Centro’s market located between Benito Juarez and Aquiles Serdan –open daily,(even during most holidays) food starts selling at 8 a.m., tourists stores 10:30 a.m., stalls begin to close around 4-430 p.m.

Parking in Centro – this parking house, Angel Flores @ Heriberto Frias, opened in June, 2021.

Mazatlan Film and Theater at El Recreo: Constitucion #209, between Venus and Niños Heroes. E mail:,

Parque Lineal Mazatlan, Av. Oscar Pérez Escobosa #2016, across from Sendario shopping plaza.

Pedro Infante’s Museo/El Rincón de Pedro Infante: Actor, singer Pedro Infante was born in this house, Constitución #1108 – it’s filled with memorabilia such as movie posters, costumes, records and old photos – closed Sundays, open from 10 a.m. to 6 p.m.

Rubio Gallery: bottom “hall” of the Angela Peralta Theatre, open every day from 9-6, modest fee

Shoe Repair/Reparacion de Calzado “Rafa”: on the corner of José Azueta at Mariano Escobedo in Centro, closed Sundays, open from 10 a.m. to 5 p.m. In business for 70 years with Jorge Diaz as the main cobbler. Son, Jorge, speaks English and helps out in the afternoons. “Rafa”, grandfather, began the business. [Spanish words for shoes are calzado and zapatos, they are both used.] [You may enjoy this one minute musical video.]

Synagogue: There is no synagogue in Mazatlan.

Templo San José: Campana #210, 669 981 3545

Toyo Asian Market, Benito Juárez #2708, open Monday to Friday from 9 a.m. 0 6 p.m. and on Saturdays from 9 a.m. to 4 p.m. If you’d like to watch a tour of Toyo led by BC Marks

Translator, state- approved legal translator: Isabel Hudgins, Belisario Dominguez #2610 (one block from the Malecon), 669 668 2277 (with voice mail in English and Spanish.) State-approved means Isabel’s translations are legal in Mexico, Canada, and the U.S. Bring her your documents (birth certificates, marriage, divorce, really any government or immigration business) and she will give you a quote for her services.

United States Consulate: Playa Gaviotas #202, Zona Dorada, Monday-Friday 9 a.m.- 1 p.m. 669 916 5889, or 669 149 1059,[Noelle Flores], after hours ER call 045 662 256 0741 (in Hermosillo) e mail:

X’ray in Centro, Rayos X de Mazatlan, 5 de Mayo #1713 at Leandro Valle, 981 6020, opens at 8:00 a.m. 8 – 2, 4 -7 pm. Cash only.